"What's in a Note, you say?"

Folks have asked me (well, one person anyway) what was in the note I would have stuck on the guy's windshield the other day. Well, here it is:

STOP!
Don't throw this away!
The life you save may be your own!

I have to tell you something very important. But for you to see how important it is I have to tell you what I saw a little while ago

I was heading west on the bypass, doing the limit when something zoomed by. At first I thought it was a state patrol car, and wondered how I had missed the flashing lights.

But, no. It was a little red Mitsubishi sports sedan.

The driver zipped over to the left lane, hugging the bumper of the car in front of him, and the absolute moment he could he dashed in front of me to race down the mile or so of free space in the right lane.

I saw his brake lights come on as he came up on the next car.

Then I saw something amazing: he started to signal a left lane change. he squeezed in between two big bruiser-type pick-up trucks that had barely a car length between them. I saw what the driver couldn't: the truck behind hit it's brakes to allow a safety margin for the Mitsubishi to get in.

Then, as we all slowed down for the red light I saw why the Mitsubishi driver sqeezed back into the fast lane: he needed to take the left at the light to (I imagine) take the Johnstown Cutoff to get to Denver. And I pulled up even with the little red sports car in my '72 Olds as we both sat at the light.

For all of his maneuvering, he gained nothing that just staying in the "fast lane" would have gotten him. And he would have risked (in terms of life and limb) NOTHING!

As it was he risked a minimum of a two-car accident, possibly a multi-car pile up (everyone in the fast lane was ignoring proper following distance), just to shave a few seconds off his trip time.

Which didn't work.

By now my story might be sounding a little familiar. It should. You see, I was able to read the license tag as the Mitsubishi zipped into my lane: 000-ZZZ (plate number changed to protect identity). That's your tag.

What I need to tell you:

Don't Kill Yourself (or others) to save a few seconds time. Most of the drivers in our neck of the woods aren't expecting Indy 500 speeds on the highways, and may react badly to the sudden hazard (YOU). Even if you're not directly involved in an accident, you might be an indirect cause of one, Or you may have been already.

Slow down. Follow those "boring" traffic safety rules. Live long enough to enjoy your prosperity.

And, if you really need the speed: Drive the Autobahn, or take up closed-track racing.

But please, in the interest of your life and ours: Be Careful Out There!

If I do get the chance to post the note on his windshield I think I have a better chance of his reading it than if I post a "You Stupid @#$%#$!" type of note. What do you think?

Imagine getting a note like that on your car. Even better, imagine leaving a note like that on someone else's!

Maybe the driver will read this and see himself, and take heed. I DID take down the plate number. Maybe I'll get a chance to leave the note some day.

By the way, to write this note I used priciples I learned from reading two books: Hypnotic Writing; by Joe Vitale, and The Adweek Copywriting Handbook; by Joe Sugarman (see the book list at the left). Hopefully I was able to catch your attention enough so you would finish the note.

Meanwhile, a couple of things for you to take away today: You can get a handle on your emotions. You can learn to write more effectively. You can achieve your goals.

Yes, You Can!

Beating Stress

The best way to reduce stress is not to become stressed in the first place.

Since we live in a stressful world this is not an easy thing. But we can get into non-stressful habits.

Not being a meditative person by nature or inclination it has taken me some time to get into the habit of acting properly to the need of the moment, instead of reacting with elevated emotion. My first self-taught lesson was: if the driver who cuts me off was doing something so terribly wrong, why was I not getting his license plate number? It was because I was overreacting with anger and not acting with thought. It took some time, but I am more able to focus on the license plate (often very quickly receding into the distance). I'm even able to write (in my mind, of course) the note I would stick on his windshield -- without expletives! Reducing stress, then, is learning how to find the path through the minefield of life by thinking, not emoting. Besides, what he was doing might not have been so terrible, once examined in the cold light of reason.

Simple enough to say, you say. Not so simple to do.

Well, no. And yes.

You see, most of us have gotten into the habit of emoting first and asking questions later. Just as habits are made, they can be changed, replaced by different habits. To truly break a habit you have to replace it with a better habit, preferably one that has an immediate payoff. In the case of my offending driver situation above, it was the contentment of knowing I could leave a note on his window that at least had a chance of getting through to him, if I ever got the chance. Besides that, it gave me a chance to use some of my copy-writing skills as well. Also, by remembering his plate number I had a fighting chance of properly identifying the person's vehicle. This is multilevel pay-off (and better than punching the guy in the nose).

Stress is a reaction to the environment. We cannot always change our environment. We can often change our reaction habit by acting in a deliberate way in a constructive fashion whenever a stress-causing agent attacks us. It takes practice, but we have to catch ourselves when we react, stop, and act properly instead.

Stress is truly an attack, designed to upset us and to throw us off-balance.

We beat stress by not allowing stress to win.

Yes, You can!

Expect Problems

In our class today we were detailing all of our fears of being able to do the job once we went out to the production floor. It wasn’t phrased like that, mostly. It was phrased in the ‘what if?’ mode. The biggest ‘what if’ being “What if I don’t know the answer?” Being new and just out of training, not having the answer at our fingertips will be a given. What our practice time will amount to is learning how to find the answers. Most of us have worked on the phones, so taking calls, per se, won’t be the main problem.

The problem is, we will have problems. Life is a series of bumps in our path. Sometimes they are very large obstacles, not just a ‘bump’. My main problem is not the lack of knowledge, the unfamiliarity with the systems or even not particularly liking to deal with people on the phone (hey, you do what you have to do). My biggest problem is when my brain seems to fog up. I personally get nervous and angry when I can’t seem to think straight. This gets me agitated, and when I’m agitated I can’t think straight (see earlier). This is not a positive feedback loop.

Having had this happen (more than) a few times, I have learned to anticipate and plan for the times I become agitated. I have my worry stone and by squeezy ball. I write encouraging sticky notes and post them on my monitor. I take my walk around the building at lunchtime to give my body some physical activity to release the pent up adrenaline. I focus on pine trees and mountain streams in the off moments. And I try to remember to breathe. Breathing is good. It gets rid of carbon dioxide and brings in the vital oxygen. The very act of breathing relaxes the body. And, in my case, helps get rid of the brain fog.

The ‘Question and Answer’ time was good. It got our fears out into the open. More to the point, it got the problems out into the open. When we knew about the problems we could help each other on finding solutions (and not just answering questions). The solution in this case was to ‘Rely on your resources’ to point us in the right direction. Particularly for me, it’s to drill myself on the systems until they are nearly automatic. The scripting comes naturally enough to me that it won’t be a problem (that word again) to pick up. And despite me not particularly liking to talk to people, I do that well enough to get me through.

It all comes down to the ‘how-to’s’. How to do this, how to do that. Once you know how-to, the job is easy. This is called ‘know-how’. Once we know how to do the job, the fear of not being able to goes away, and we’re better able to get the job done.

Our biggest problem, then, is fear. Fear cripples us by making us doubt our abilities. Fear also attacks us by causing us to focus on the consequences of the misstep. How many mountain climbers reached the summit by looking down? Yes, we need to be aware of the consequences of a misstep so we don’t trivialize the consequences. But we focus on the task at hand, looking toward the goal. When we focus on making each step the best step we can, the precipice tends to fade into the background. We never quite forget it’s there, it just doesn’t command our attention.

Again, it all comes down to our focus (see my earlier blog). If we focus on our problems that’s all we’ll see. If we focus on the solutions we will make better headway.

Much has been said about the Law of Attraction. I’m not sure I buy into the ‘create your own universe’ aspect. But I cannot deny the logic of focus: what you focus on, commands your attention, sometimes to the exclusion of everything else. What you focus on draws you to it, just like wanting to see more detail in that photograph or painting that catches your eye. Consequently, you tend to move away from other things.

What does this come down to?

Like the title says: expect problems, but don’t let them dominate your thinking.

Expect problems, expect to overcome them.

Yes, you can!

The First Day

Hello world,

This is the first posting of many, and my attempt to influence the world in a positive way. The overall theme is Yes, You CAN. And while the power of positive thinking gets a bad rap sometimes, if all you think about are the negatives and have low expectations, then all you will get are poor results.

I will be posting again, soon. This is just the start of something big.